Shipping Policy
CeresxGarvita (https://ceresbygarvita.com/) is committed to excellence and the full satisfaction of our customers. We proudly offer shipping services. Be assured we are doing everything in our power to get your order to you as soon as possible. Please consider any holidays that might impact delivery times.
SHIPPING
All orders for our products are processed and shipped out in 7-10 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email.
READY-TO-WEAR ITEMS
If your desired item is already in stock, it will be dispatched within 7-10 days from the date of your order.
CUSTOMIZATION AND MADE-TO-ORDER PIECES
For those unique pieces that require customization, we go the extra mile. We hand-select fabrics tailored to your order’s specifications. Whether it’s printing, embroidery, or tailoring, it’s all done to match your chosen style and design.
The pictures displayed on Instagram with Customization Availability are samples and this artisanal process does take time, typically falling within the range of 15-40 days for delivery depending on the client’s requests.
MADE-TO-ORDER APPROACH
At CeresxGarvita, we’re all about individuality. Approximately 80% of our clothing items are crafted specifically for you when you place an order. This means we don’t keep pre-made stock on hand. For customization availability, you can look in the “Caption” section of the Instagram Photos or under the “Fabric Specifications” heading on the respective Product Page of this Website.
EMBRACING UNIQUENESS
At CeresxGarvita, we believe in quality over quantity. Our commitment to individuality means we avoid mass production. We appreciate your patience and understanding as we pour creativity and care into every piece we create.
WRONG ADDRESS DISCLAIMER
It is the responsibility of the customers to make sure that the shipping address entered is correct.
We do our best to speed up processing and shipping time, so there is always a small window to correct an incorrect shipping address.
Please contact us immediately if you believe you have provided an incorrect shipping address.
UNDELIVERABLE ORDERS
Orders that are returned to us as undeliverable because of incorrect shipping information are subject to a restocking fee to be determined by us.
LOST/STOLEN PACKAGES
CeresxGarvita is not responsible for lost or stolen packages. If your tracking information states that your package was delivered to your address and you have not received it, please report to the local authorities.
RETURN/ EXCHANGE
Kindly note that all sales are final. We do not entertain any Return or Exchange requests once the product has reached in the hands of customer as most of our pieces are customized.
For more information, visit our Return and Refund Policy here.
IMPORT DUTY AND TAXES
For all the Orders placed outside of India Import Duty and Taxes shall be borne by the customer. The receiver will be required to settle the requisite fees when the items at the time of arrival in the destination country.
ACCEPTANCE
By accessing our site and placing an order you have willingly accepted the terms of this Shipping Policy.
CONTACT INFORMATION
In the event you have any questions or comments please reach us regarding shipment times via the following contacts:
Email: connectwithceres@gmail.com
Thank you for choosing CeresxGarvita and being part of our unique journey in the world of fashion. Your satisfaction is our priority!