HOW TO BUY
You just have to follow these steps:
1.
Go to ‘Shop By:’ heading on the homepage.
2.
Click on the product(s) that interests you. The expanded view of the garment showing details of the product, as well as its composition, available sizes, Wash-Care and Price.
3.
Select your preferred garment and add the item to your Shopping Cart.
You can then choose to continue shopping or process the order. You can also add the garment to your Shopping Cart directly from the image without having to enter the product detail page.To process your order, click on your Shopping Cart.
4.
If you want to continue shopping, repeat the process; when you are finished click on “Shopping cart” and then on “Check Out”. You can also click on “Bag” icon on the Sticky to directly access the “Check Out” page.
5.
Once you’ve entered your information, check that it’s correct and click “Proceed.”
6.
Fill out the Shipping and Billing Details Correctly before making any payment.
7.
Select your preferred payment method and voila! your order is placed.
FAQs
-How can I identify products with ethical certifications?
Look for logos or labels on the product packaging, often accompanied by a brief description of the certification.
-What is the difference between 'Upcycled' and 'Zero Waste' products listed in the Shop Page?
The Upcycled Products are made by taking discarded or waste materials and transforming them into new and often higher-value items.
Zero-waste products, on the other hand, are designed and manufactured to generate little to no waste throughout their entire lifecycle- minimizing waste generation from the outset, including in the design, production, and packaging phases.
-How Can I Make Sure My Purchase Was Made Correctly?
-Can I check my order status?
Yes.
Once the order is placed, we provide real-time updates on your E-Mail Address. Currently, all orders are fulfilled through India Post. Hence, we also provide Tracking ID to the customers so they can track their order status easily.-What should I do if I receive an incorrect item?
If you were to, accidentally, receive an item that you did not order, please contact us here.
-Is My Personal Information Confidential?
All the information you share with us is private and confidential within Grupo Inditex and used to draw up, fulfil and carry out the purchase, attend to requests and provide you with information about products. Get all the details in our Privacy Policy.
-Do I have to Register To make an Online Purchase?
You can make an online purchase as a guest, without having to create a user account in the online store. This purchasing option is also available on our App and mobile site.
Although, we recommend having a user account, as it will make shopping easier by saving an address book and your payment details. To see the registration options available in other markets, check the Ceres page.